What We Do
Parking Professionals specialises in providing complete parking management solutions. Our mission is to provide secure, clean, customer-focussed parking facilities, by offering parking and associated services by the hour, week, month and year.
Parking Professionals is a highly experienced parking management company. Our business is based on providing top quality customer service which, taken with our innovative approach to value-added services, can maximise the revenue opportunities for any car park, whilst always focusing on minimising costs by working to budget.
We work with Developers, Landlords, Agents and Pension Funds providing management and consultancy services.
We have over 30 years collective parking experience and we are here to provide you or your clients with award winning, professional customer focused secure parking.
If you are looking for an experienced operator who can provide you with excellent customer service skills, hands on day-to-day management from police checked members of our team and full back office reporting and fraud control - Parking Professionals are the people to speak to who can provide these services.
We have taken many car parks through to the prestigious Safer Park Mark and we are members of the British Parking Association.
Our customer service skills have been recognised nationally - in 2001 we were awarded the "Customer Services Award" on the Sunday Times and Virgin sponsored Fast Track 100.
We will provide you with excellence freeing up your valuable management time to focus on your core business.
For more information on our car park management and secure contract car parking service, please refer to the Contact Us page.
We can work with you in the following ways:
Car Park Management
Short term development sites (minimum tenure 9 months).
Longer term :
- Residential and office developments – management of parking resource and supplying front of house staff
- Shopping centre car park management
We will operate under turnover rental agreements, straight management agreements or profit share contracts.
Car Park Consultancy
With our extensive experience we can work with owners of car parks to help them achieve the best results by offering our services on a day rate basis. This can include advising on areas such as planning, purchasing of car parks, layout, parking equipment etc.
Car Park Purchase : Leasehold and Freehold
Parking Professionals are actively looking to acquire either leasehold or freehold commercially viable car parks throughout the UK so if you have any opportunities please don’t hesitate to get in touch.
Car Valeting Operations
We have years of experience of operating high volume, successful valeting operations. We will:
- Operate stand alone sites
- Look at sites without planning consent
- Operate our valeting from third party operated car parks (EG Rail network car parks, Local authority owned car parks etc.)
Why Choose Us?
Parking Professionals adopt a practical approach to maximizing existing revenues whilst driving down operational costs where possible. We recognise that this is the best way to deliver optimum long-term results to a landlord client who wishes to exploit their car parking property assets to the fullest extent.
Operationally, our aim is simple. It is to combine cost-efficient operation with the best possible customer service.
Parking Professionals' core strengths are:
- Detailed, practical knowledge of the parking sector - the Directors have over 30 years collective experience in this field.
- Rigorous assessment of all new opportunities, particularly car parks trading for the first time.
- Close and continuing day-to-day management of each parking location with on-site management as appropriate and detailed hands-on director involvement, paying particular attention to rigorous audit checking of takings. Indeed, one Director is always on hand to resolve any major issues.
- Using the Mystery Shopper technique, we continually survey opinion and feedback to make sure that customers enjoy a stress free parking experience. To ensure complete impartiality we use the services of an independant third party company.
- Excellent staff retention rates. It is our belief that in order to offer superlative service, it is vital that the staff on the ground are 100% clear about what is expected from them – something one cannot achieve with a high turnover of staff. Our culture cannot be learnt overnight and we see our staff retention as a positive part of the enhanced customer experience we offer.
Contact Us for an informal discussion of your needs. We hope you will find our approach refreshingly positive and your parking problems at an end!