Car Park Management

WHAT WE DO …

Parking Professionals specialises in providing complete car park management solutions. Our mission is to provide secure, clean, customer-focussed parking facilities, by offering parking and associated services by the hour, week, month and year.

Parking Professionals is a highly experienced parking management company (over 35 years experience of the Central London and UK parking market between its two Directors). Our business is based on providing top quality customer service and an innovative approach to value-added services.  Our aim is to maximise the revenue opportunities for any car park, whilst always focusing on minimising costs by working to a pre-agreed budget.

We work with Developers, Landlords, Agents and Pension Funds providing management and consultancy services. Our aim is to always provide award winning, professional customer focused secure parking. If you are looking for an experienced operator who can provide you with excellent customer service skills, hands on day-to-day management from police checked members of our team and full back office reporting and fraud control – then Parking Professionals are the right partner for you.

We have taken many car parks through to the prestigious Safer Park Mark and we are members of the British Parking Association. Additionally we have been approved as a Safer Contractor.

Our customer service skills have been recognised nationally having received the “Customer Services Award” on the Sunday Times and Virgin sponsored Fast Track 100. We will provide you with excellence freeing up your valuable management time to focus on your core business.

For more information on our car park management parking service, please refer to the Contact Us page.

We can work with you in the following ways:

car park managementCAR PARK MANAGEMENT

Short term development sites (minimum tenure 9 months).

Longer term :

  • Residential and office developments – management of parking resource and supplying front of house staff
  • Shopping centre car park management

We will operate under turnover rental agreements, straight management agreements or profit share contracts.

CAR PARK PURCHASE : LEASEHOLD AND FREEHOLD

Parking Professionals are actively looking to acquire either leasehold or freehold commercially viable car parks throughout the UK so if you have any opportunities please don’t hesitate to get in touch.

WHY CHOOSE US?

Parking Professionals adopt a practical approach to maximizing existing revenues whilst driving down operational costs where possible. We recognise that this is the best way to deliver optimum long-term results to a landlord client who wishes to exploit their car parking property assets to the fullest extent.

Operationally, our aim is simple. It is to combine cost-efficient operation with the best possible customer service.

Parking Professionals

Our core strengths are:

Car Park ManagementExperience

Detailed, practical knowledge of the parking sector – the Directors have over 35 years collective experience between them.

AssessmentAttention to Detail

Rigorous and rapid assessment of all new opportunities, particularly car parks trading for the first time.

Management

Day-to-day Management

Close and continuing day-to-day management of each parking location with on-site management as appropriate and detailed hands-on director level involvement, paying particular attention to rigorous audit checking of takings.

Mystery Shopper

Mystery Shoppers

Using the Mystery Shopper technique, we continually survey opinion and feedback to make sure that customers enjoy a stress free parking experience. To ensure complete impartiality we use the services of an independent third party company.

Staff

Staff Retention

Excellent staff retention rates. It is our belief that in order to offer superlative service, it is vital that the staff on the ground are 100% clear about what is expected from them – something one cannot achieve with a high turnover of staff. Our culture cannot be learnt overnight and we see our staff retention as a positive part of the enhanced customer experience we are able to offer.

Contact Us for an informal discussion of your needs. We hope you will find our approach refreshingly positive and your parking problems at an end! Call Simon Burnett on 07796 685778 or download our brochure for more information.

Parking Professionals are currently working with the Waitrose Parking Team at their new state of the art supermarket in Bayswater / Queensway which provides central London parking in W2.